Refund Policy • HostNexo.com

Refund Policy

Last Update On 03-September-2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

1): REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-3 working days, We will notify you by email when your refund has been processed.

Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

Refunds are not granted to accounts closed for TOS violations.

Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.

Refunds are not granted on Domain Registration/Renewal/Transfer.

If already have product and order new product then no refund policy work.

No refund will be made if our team not found any issue in your Hosting plan from our side.

No refund will be made if your Service(s) is suspended (due to Email Marketing / Email Abuse / Misuse of our service / Inappropriate /Illegal / Immoral / Account Over-use) or terminated.

2): Tax

We will not refund you tax, transaction charges, convenience fees


3): Refunds Applicable On

  • Web Hosting           7 Days
  • Cloud Hosting        7 Days
  • Reseller Hosting      3 Days
  • Master Reseller        3 Days

  • 4): REFUND CHARGE

    * For PAK Users : 3% Charge For Refund.
    * For International Users : 5% Refund Charge


    5): QUESTIONS

    If you have any questions concerning our refund policy,
    please contact us at:
    +923173082002
    support@hostnexo.com

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