Last Update On 28-September-2026
At HostNexo.com, we respect your privacy and take the security of your personal information seriously. This Privacy Policy explains what information we collect when you visit our website or use our hosting and related services, how we use it, and when we may share it.
The Information We Collect :
When you create an account, purchase a service, contact our support team, or otherwise interact with HostNexo, we may collect information such as your name, email address, phone number, billing details, country, account information, domain names, and information you provide through support tickets or other communications.
How We Use Your Information :
We do not sell your personal information, we just use the information we collect to provide and manage your services, process payments, respond to support requests, communicate with you about your account, maintain the security of our systems, prevent fraud and abuse, improve our services, and meet our legal and business obligations.
Hosting and Customer Data :
As a hosting provider, HostNexo may process information and content that customers choose to store on our servers. This may include website files, databases, email-related information, logs, and other content uploaded through a hosting account. We do not normally review customer content for our own purposes. However, access may sometimes be necessary to provide technical support, maintain our servers, investigate security or abuse issues, perform backups, or comply with a valid legal requirement.
Payment Information :
Payments made through HostNexo are handled by third-party payment providers and these providers may collect and process your payment information. HostNexo may receive basic transaction information needed to confirm and manage your payment. We do not intend to store complete payment-card details when those details are handled directly by a payment provider.
Changes To This Privacy Policy :
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.